Frequently Asked Questions
Everything you need to know about your Canvas Style experience.
When will my order ship?
Most orders are processed and shipped within 1-2 business days. Once your package is on its way, you will receive a confirmation email with tracking information.
What is your return policy?
We offer a 30-day return window for all unworn jewelry in its original packaging. Please note that for hygiene reasons, earrings are final sale unless defective.
What materials are used in Canvas Style jewelry?
Our pieces are crafted using high-quality materials, including 14K gold plated brass, sterling silver, and premium resins. All items are nickel and lead-free to ensure they are hypoallergenic.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.
How should I care for my jewelry?
To maintain the luster of your pieces, avoid contact with water, perfumes, and lotions. Store your jewelry in a dry place, preferably in the provided Canvas Style pouch.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options through Afterpay.